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The latest reports from users having issues in Cincinnati come from postal codes 45219, 45208, 45211, 45202, 45206, 45242, 45233 and 45232.
Altafiber (formerly Cincinnati Bell) is a regional telecommunications service provider based in Cincinnati, Ohio, United States. It provides landline telephone, fiber-optic Internet and IPTV services.
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What isn't working?
Please let us know what issue you are experiencing with Altafiber:
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In the last three months, how would you rate Altafiber?
2.76 out of 5 1,337 ratings
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Problems in the last 24 hours in Cincinnati, Ohio
The chart below shows the number of Altafiber reports we have received in the last 24 hours from users in Cincinnati and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Altafiber. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Altafiber users through our website.
Internet (60%)
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Wi-fi (14%)
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Total Blackout (9%)
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TV (9%)
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E-mail (5%)
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Phone (3%)
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Live Outage Map Near Cincinnati, Hamilton County, Ohio
The most recent Altafiber outage reports came from the following cities:Cincinnati, Florence, Alexandria, Fort Thomas, Burlington, Edgewood, Bellevue, Dayton, Columbia and Erlanger.
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| City | Problem Type | Report Time |
|---|---|---|
 Cincinnati | Wi-fi | |
| Cincinnati | Internet | |
| Florence | TV | |
| Cincinnati | Wi-fi | |
| Cincinnati | ||
| Alexandria | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Altafiber Issues Reports Near Cincinnati, Ohio
Latest outage, problems and issue reports in Cincinnati and nearby locations:
- Bryan Sherman (@bshermcincy) reported fromCincinnati, Ohio
In general I like @altafiber, but they're STB sucks. Like really bad. Dropping during Bengals game adding insult to injury
- Zilcher (@K_Zero78) reported fromCincinnati, Ohio
@CincyBell so you guys cancelled my service without my knowledge or ok, no phone call, no email, the bill was auto paid every month. Now i have no internet and have to take a half day off work tomorrow to wait on you guys Can’t thank you guys enough for the inconvenience! #BS
- Bushido Junee👺🗡🌸 (@ogjuneebugg) reported fromFinneytown, Ohio
New internet service bout to pull up on me. Take that @CincyBell
- Liz Hiles (@mirletaliz) reported fromCincinnati, Ohio
Dear @altafiber, IDK what the issue is, but I’ve done every reboot possible and I’ve NEVER had as much trouble with an “unstable” network as I have the last 2 weeks! #fixit! I pay too much for this nonsense for it to not work right! I’m one person!
- Paul Bradford (@GhostGuyPaul) reported fromNorthgate, Ohio
If you or a relative has a @CincyBell landline you NEED to activate “Call Reveal”. Call your local store to find out how to set it up. Scammers are on the prowl and Call Reveal can help stop them getting through. #PSA
- Ben Flick (@benflick) reported fromPleasant Run, Ohio
After over 48 hours of the internet being out (s/o @CincyBell), I’ll never take having working internet for granted again.
- Edward Kosack (@ekosack) reported fromCincinnati, Ohio
Will @altafiber issue credits on our bills for a prolonged outage? Prices go up and quality of service goes down. Not impressed.
- Holly Robinson (@hollyrob19) reported fromCincinnati, Ohio
@CincyBell Still not working on multiple channels. CC is on in LGTV, Fioptics remote now wants a password for settings.
- Holly Robinson (@hollyrob19) reported fromCincinnati, Ohio
@CincyBell This is an ADA issue!
- No BS (@lovinparentsof5) reported fromDelhi, Ohio
@SignyCullen @Local12 I agree I am in Delhi township @CincyBell you suck FIX IMMEDIATELY
- Tony Meyer (@tonyandlucy) reported fromWyoming Meadows, Ohio
@CincyBell did you change something so that only TVs that have cable boxes receive service? It’s getting to be enough to make me want to cut the cord
- Holly Robinson (@hollyrob19) reported fromCincinnati, Ohio
@CincyBell It WAS set up. Mysteriously disappeared today. Happens every so often. Problem is likely on your end.
- Mike Franxman (@mfranx33) reported fromEdgewood, Kentucky
What’s up with the horrible lagging in the @altafiber tv? It’s been a week now and I’m done being patient. Anyone having issues with @GetSpectrum ? Time to switch?
- Holly Robinson (@hollyrob19) reported fromCincinnati, Ohio
@CincyBell Closed-captioning is down on my Fioptics TV.
- Cincy Sports Dad (@KKuhl94) reported fromBridgetown North, Ohio
What a ******* joke. 2 weeks into @altafiber and already having issues. Can’t use ESPN bc they are strictly with Spectrum who I just left bc it was so ******* expensive
- Brad Howard (@BradHoward1970) reported fromCold Spring, Kentucky
@altafiber you turned off replies to your outage tweet??? Seriously??? It’s been out allllll day. Completely unacceptable
- Liz Hiles (@mirletaliz) reported fromCincinnati, Ohio
@altafiber All devices. When I check everything on the app, the speed is great and everything looks the way it should, but I’m none of my devices are working right. I keep getting “internet is unstable” messages and it drops in the middle of me doing things. I’ve even been booted from mtgs
- Nathan Wolf (@NathanWolf3) reported fromAmberley, Ohio
@altafiber let’s get this issue resolved asap please! This happens way to often. Might have to switch providers.
- Whhhit (@whhhit13) reported fromFort Thomas, Kentucky
@altafiber Service is out again. What a joke.
- Holly Robinson (@hollyrob19) reported fromCincinnati, Ohio
@CincyBell @FreeformTV Fioptics TV is having a problem with CNN....
Altafiber Issues Reports
Latest outage, problems and issue reports in social media:
- Steve Phelps (@MathTechCoach) reported
@CincyBell your callback service is terrible.your chat service on your website is terrible,lets see how your social media team does.
- Bryce (@Bryce_Johnson7) reported
@CincyBell fix the damn Bally sports Ohio channel so we can watch Hunter Greene and the reds tf going on
- BengalDoug513 (@DougIn513) reported
@CincyBell is your internet service down in blue ash??? BTW - don’t have me setup a call then call me back only to sit on hold for an hour. Piss poor service. I’m an inch from going to spectrum
- Mr. Crow (@Crowesq) reported
Dear @CincyBell : Been a customer forever. Now you want to raise my price 10% if I agree to a year extension, and 18% if I agree to 2 years. Might my prices have stayed the same had you not been acquired & planned to rebrand to "AltaFiber"?
- Matt Guye (@MattGuye) reported
@LanceMcAlister @CincyBell Can they sign a deal to deliver state-of-the-art, fiber-enabled internet to a paying customer?
- Chris Farris (@c_Farris) reported
@CincyBell outage in 40185. Your outage tool doesn’t provide me any information. Pretty sure it’s just glitching out or having an error.
- stocks4life (@twt_AJ) reported
@CincyBell service down right now for me? Anyone else facing issue this morning?
- Andrew Palmer (@palmerac) reported
@CincyBell can I cancel just @BallySportsCIN from my subscription? I don't even want to pay less I just don't want to accidentally turn the channel on and have to watch whatever product @Reds think they have.
- Alan Chesnut (@AlanChesnut) reported
@CincyBell What’s up with Reds outage on Fioptics+/Bally ? #Reds #Altafiber #nothappy
- Danny V. (@DTV89) reported
@coachpipe @CincyBell Had to kill the stupid app a couple times but that worked, thanks. Shouldn’t be this hard lol
