Comcast Xfinity Outage Report (2024)

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours

The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 27: Problems at Comcast Xfinity

Comcast Xfinity is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Will Comcast Xfinity compensate me for the outage?

The recent Comcast Xfinity outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (7%)

6. 

   Phone (3%)

Live Outage Map

The most recent Comcast Xfinity outage reports came from the following cities:Philadelphia, Fort Myers, Sewell, Boardman, Allentown, Richmond, Brooklyn, Baltimore, Washington, D.C., West Deptford Township, Battle Creek, Lafayette, Birmingham, Somers Point and Medford.

City	Problem Type	Report Time
Hackettstown	TV	one second ago
Philadelphia	Internet	6 minutes ago
Fort Myers	Internet	7 minutes ago
Sewell	Wi-fi	14 minutes ago
Philadelphia	Internet	15 minutes ago
Boardman	Internet	15 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Patrick Bergen (@PatrickBergen) reported 6 minutes agofromSkidaway Island, Georgia

  Great customer service @Xfinity ... your cable guy sat in his truck for 30 minutes never came and rang the door and then just drove off. I spent 3 hours of my day waiting for him. Maybe it’s time I pull all of my accounts.

• Manuel Bergher (@manubergher) reported 6 minutes agofromRichmond West, Florida

  @Messi10GOD @GrantWahl **** that. Xfinity is not good but it’s the lesser of both evils. BeIN Sports asked for too much money and now their availability sucks. Only reason they’re still on is because they get money from the Middle East parent company. That’s it. They’re not profitable at all.

• James “Renegade” Mussman (@homejames4) reported 8 minutes agofromDenver, Colorado

  @HuskersAZ @Burk1 @Avalanche @AltitudeTV @dish @FOXTV @BigTenNetwork @FOXSports Dish is Denver based and my main reason for never going with them is that it always seemed like they were having a hissy fit with someone. Never an issue with Directv until AT&T bought them & their customer service suffered while $$ kept rising. Back to Comcast for the moment.

• The Last King of Ireland (@Tha_Irishman) reported 9 minutes agofromHighlands, Texas

  I’m in chat with @Xfinity fixing a problem I KNEW was going to happen but they guaranteed me it wouldn’t smh.

• Pierce Alexander Lilholt (@PierceLilholt) reported 9 minutes agofromRiverton, New Jersey

  @comcastcares After you have obtained the necessary information, I would like to continue to inquire about the service issues in the public forum.

• 𝕲𝖆𝖉𝖌𝖊𝖙𝖇𝖊𝖆𝖙 𝖀𝖈𝖍𝖎𝖍𝖆 (@Gadgetbeat30) reported 9 minutes agofromArlington, Texas

  @comcast You really tried it. I returned my equipment, pain, & closed my account in 2017 before leaving CA. Why did y'all attempt to charge $89 & make a collection on my credit🤣😂 It was rejected. Terrible company. Good thing I took pictures & kept my last bill!💩

• Chris Olivas (@rc_olivas) reported 10 minutes agofromMillcreek, Utah

  @Xfinity Everytime I’m watching a football game on your beta app, it freezes, changes to another channel or crashes. I’m tired of it! I need a solution here.

• AJP (@amandaJpahl) reported 10 minutes agofromBattle Creek, Michigan

  I thought switching from Xfinity to AT&T was going to be easier at least with customer service and I’m having just as hard of a time trying to get things accomplished.

• 😁 MIKKO SIGNED!!! 😁 (@VegasDegenJoe) reported 16 minutes agofromLas Vegas, Nevada

  If any of you drones think for a split second that Altitude or altitude subsidiaries or the Kroenkes for that matter give a sh*t about you any more than Comcast Direct tv or Dish you are sadly mistaken. One millionaire conglomerate wants more money from other conglomerates

• Lisa keochai (@lisaaemkayee) reported 17 minutes agofromTurlock, California

  I don’t know if we should cancel xfinity & stick to Netflix.. or cancel Netflix. But.. Netflix is $15.99, compared to $150. 🤔

• Cindi Bell (@cbellmabell) reported 22 minutes agofromSecurity-Widefield, Colorado

  @COSportsNut When you go into are Walmart the Xfinity people want to bombarde you with questions about what cable service you use . The minute you bring up Altitude they tell you it’s not their fault! We’ve used the same cable company for over 20 yrs. 1st one to get back altitude gets my $.

• Tania Del Rio (@TaniaDelRioS) reported 24 minutes agofromBoston, Massachusetts

  Build a moat full of snakes around @comcast customer service instead.#ImpeachmentHearings

• Nile (@nile_kappo81986) reported 30 minutes agofromPhiladelphia, Pennsylvania

  @DaveHarris73 @howardeskin I didn't either... Mcphail been washed up, Middleton is a washed up sports team owner. He should of stay in the cigar business! He's in a class with Bob sarver, James Dolan, Dan synder, mike brown & comcast far as worst owners in sports.

• John Bonnes (@TwinsGeek) reported 30 minutes agofromMinneapolis, Minnesota

  @weigel_a @comcast Game 2 is on FS1. Game 1 is MLB Network.

• NOM NOM Boris 🏳️‍🌈 (@nomnomboris) reported 30 minutes agofromSilver Spring, Maryland

  I had the most frustrating experience with @chase customer support. Being brand new customer I already want to cancel. Felt like Comcast support #fail #poorcustomerservice

• Nick Jensen (@NJens3) reported 33 minutes agofromDenver, Colorado

  @Xfinity @comcast @comcastcares xfinity/comcast is an absolute disgrace to tv networks. if you do not resolve your dispute with altitude sports consider me a lost customer. i can assure you much of denver feels this same way. figure it out bozos

• Joel†ommy™ (@Joeltommy) reported 38 minutes agofromSouth Miami Heights, Florida

  @Xfinity this is ridiculous. Twice is almost two weeks the internet has gone down. 🤬

• Robot Taylor :: 我不是機器人 (@robotterror) reported 39 minutes agofromShoreline, Washington

  @wendywhite Frontier FiOS has been out most of this visit (Wed until now). Xfinity coming this week.Last attempt to ask F resulted in them saying they would support diagnosing because I have a non-Frontier router. Fine, but the problem is reported by others, too.So I give up.

• UMaceleby (@Aeleby) reported 46 minutes agofromSaline, Michigan

  @comcastcares Internet has been down at least 5 hours now.

• megann 👽 (@megcheladaa) reported 47 minutes agofromNorth Highlands, California

  @Xfinity I can sign in but when I hit make payment it doesnt load.

• Dirk Etienne (@DirkEtienne) reported 48 minutes agofromSan Francisco, California

  @comcast I’m so disappointed in you. You failed me at a critical time. I lost internet in a negotiation. Your response: We’ll get to you when we can. Three days...Don’t use Comcast. They don’t give a damn.

• Anthony Michael Kreis (@AnthonyMKreis) reported 51 minutes agofromChicago, Illinois

  Comcast is trying to important tort law principles into Section 1981 that did not exist in 1866 and do not accurately reflect causation principles embraced today— all in the name of watering down a civil rights crown jewel.

• The Last King of Ireland (@Tha_Irishman) reported 54 minutes agofromHighlands, Texas

  I’m on chat with @Xfinity fixing a problem I KNEW was going to happen but they guaranteed me it wouldn’t smh.

• jawn claude van damme (@emricchini) reported 55 minutes agofromBrooklyn, New York

  @VerizonSupport no. also your technician called AND texted my personal phone asking me out. unrelated to this and i wasn’t gonna air a grievance but honestly i’m a loyal customer with service at two properties and i will switch both of them to comcast and spectrum, respectively 🤬

• lynda514 (@lynda514) reported 55 minutes agofromRossville, Maryland

  @comcastcares the problem of low volume for the @travelchannel is low both on streaming service and in-home viewing

• UMaceleby (@Aeleby) reported 56 minutes agofromSaline, Michigan

  @ATTHelp I cannot even get your app to load to troubleshoot. I have a brand new phone with decent reception LTE, yet I’m getting only .39 Mbps down and 7.98 up. This coupled with @comcastcares completely down in my area.

• Spice 🌶 (@_crystalv) reported 58 minutes agofromFort Lauderdale, Florida

  This Comcast sh*t sucks!

• Pierce Alexander Lilholt (@PierceLilholt) reported an hour agofromRiverton, New Jersey

  @comcastcares If I had wanted to discuss this privately, I would have sent a DM to begin with. If you require confidential account information in order to answer the questions I have regarding the service issues, you may request the information via DM.

• AJP (@amandaJpahl) reported an hour agofromBattle Creek, Michigan

  I don’t understand why I ALWAYS have issues when I’m trying to get utilities/services done. Xfinity, semco, AT&T, etc. Nothing ever goes easy when I call somewhere.

• Janessa (@nessnessbowen1) reported an hour agofromKennesaw, Georgia

  Someone give me their xfinity login 🙂🙂